🔐 IT Pro Complete Privacy Policy
Effective Date: 4/3/2025
At IT Pro Complete (“we”, “our”, or “us”), we respect your privacy and are committed to protecting any personal information you may provide to us. This Privacy Policy outlines what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We only collect personal information when you create an account on our website (www.itprocomplete.com). The information collected may include:
- First Name
- Last Name
- Email Address
We do not collect or store any payment card information on our systems.
2. Payment Processing
All payments are securely processed through Helcim, a PCI-DSS compliant third-party payment provider. Payment is conducted either:
- Through emailed invoices sent by Helcim, or
- In person using Helcim NFC, swipe, or chip card readers
At no time do we manually collect, store, or enter your credit card information.
3. How We Use Your Information
The personal information we collect is used solely for:
- Managing your account
- Providing customer support
- Communicating about services or updates (only when necessary)
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Cookies and Tracking
Our website may use basic cookies to improve user experience (e.g., session management), but we do not use cookies to track or profile users. We do not serve ads or use third-party marketing trackers.
5. Data Retention
We retain your account information only as long as necessary to fulfill the purposes stated above or as required by law.
6. Your Rights
You have the right to:
- Request access to or deletion of your personal data
- Update or correct inaccurate account information
- Close your account at any time
To exercise these rights, please contact us at: info@itprocomplete.com
7. Data Security
We take reasonable precautions to safeguard your information, including the use of secure protocols and account access controls.
8. Changes to This Policy
We may update this Privacy Policy occasionally. When we do, we’ll revise the “Effective Date” and post the updated version on our website.
9. Contact Us
If you have any questions or concerns about this policy, you can contact us at:
📧 Email: info@itprocomplete.com
🌐 Website: www.itprocomplete.com